Privacy policy

Last Updated: December 6, 2024

LesGs (hereinafter referred to as “we,” “us,” “our”) takes the protection of your personal data very seriously. This privacy policy explains how we collect, process, and protect your data when you use our website lesgs.com (the “Website”), make a purchase, or otherwise communicate with us.

1. Data Controller

The entity responsible for the processing of your personal data:
LesGs
Freiatzenbacher Straße 13
79669 Zell im Wiesental, Germany
E-Mail: lesgsshop@gmail.com

2. Data We Collect

We collect personal data that you provide to us directly, automatically generated information, and data from third parties:

2.1 Data You Provide:
  • Contact Information: Name, adress, email adress, phone number.
  • Order Information: Billing and shipping addresses, payment details, items in your cart.
  • Customer support: Information provided in messages or inquiries sent to us.
2.2 Automatically Collected Data:
  • Usage Data: IP adress, browser type, access times, visited pages, and interactions with the Website.
  • Device Information: Operating system, language settings, device type.
  • Cookies: Information to optimize the Website (see section “Cookies”).
2.3 Data from Third Parties:
  • Payment Processors: Shopify (e.g., payment information).
  • Shipping Providers: DHL for order fulfillment.
  • Marketing and Analytics Tools: Cookiebot, Google Tag Manager and Google Analytics (see sections below)
3. Purpose and Legal Basis of Data Processing

We process your data for the following purposes:

  • Contract Fulfillment: Processing your orders, shipping, returns, and invoicing.
    (Legal Basis: Art. 6(1)(b) GDPR)
  • Customer Support: Handling inquiries and resolving issues.
    (Legal Basis: Art. 6(1)(b) and (f) GDPR)
  • Marketing: Sending offers and newsletters (only with your consent).
    (Legal Basis: Art. 6(1)(a) GDPR)
  • Security Measures: Protecting against fraud and misuse of the Website.
    (Legal Basis: Art. 6(1)(f) GDPR)
  • Analysis and Improvement: Optimizing the Website and shopping experience.
    (Legal Basis: Art. 6(1)(f) GDPR)
4. Sharing Your Data

We only share personal data when necessary, such as with:

  • Service Providers:
    • Shopify: For payment processing and store management.
    • DHL: For delivering your orders (data: name, address, possibly phone number).
  • Marketing and Analytics Tools:
    • Cookiebot: For managing your cookie consents.
    • Google Tag Manager: For central management of tracking tags.
    • Google Analytics: For analyzing user behavior on the Website (see “Google Analytics” section).
  • Authorities: When required by law.
5. Cookies and Similar Technologies

We use cookies to:

  • Ensure the functionality of the Website,
  • Improve your user experience,
  • Optimize the Website for analysis and marketing purposes.
Cookie Settings

You can adjust your cookie preferences anytime in the “Cookies” section of our Website. This allows you to grant or withdraw consent for specific categories of cookies.

Cookie-Settings:
You can block or delete cookies in your browser. However, some Website features may be limited without cookie.

Details on Cookies: See Shopify’s Cookie Policy: https://www.shopify.com/legal/cookies.

5.1 Cookiebot

We use Cookiebot to manage your cookie consents in compliance with GDPR.

  • Data Processing: Storing your cookie preferences.
  • Legal Basis: Art. 6(1)(c) GDPR (legal obligation).
  • More Info: Cookiebot Privacy Policy
5.2 Google Tag Manager

Google Tag Manager manages Website tags and does not set cookies or collect personal data.

5.3 Google Analytics

We use Google Analytics to analyze user behavior and optimize the Website.

  • Collected Data: IP address, user behavior, device information.
  • Data Transfer: Data may be transferred to the USA (Standard Contractual Clauses).
  • Legal Basis: Art. 6(1)(a) GDPR (consent).
  • More Info: Google Analytics Privacy Policy.
6. Retention Period

We retain personal data only as long as necessary to fulfill the purposes outlined or as required by law. After the retention period expires, we securely delete your data.

7. Your Rights

You have the following rights under GDPR:

  • Access: Request information about the data we hold about you.
  • Rectification: Correct inaccurate or incomplete data.
  • Erasure: Request deletion of your data, provided no legal obligations prevent this.
  • Objection: Object to the processing of your data, e.g., for direct marketing.
  • Data Portability: Request your data in a commonly used format.
  • Withdrawal of Consent: Revoke your consent for data processing (e.g., newsletters).

To exercise your rights, contact us at lesgsshop@gmail.com.

8. Data Security

We implement technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, absolute security cannot be guaranteed.

9. Changes to This Privacy Policy

We reserve the right to update this policy as needed. The current version is always available on our Website. Changes take effect upon publication.

10. Contact

For questions or concerns about data processing:
LesGs
Freiatzenbacher Straße 13
79669 Zell im Wiesental, Germany
E-Mail: lesgsshop@gmail.com